How To Fix ICL845 - A document with key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 845

• Message text: A document with key &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL845 - A document with key &1 does not exist ?

  The SAP error message ICL845 indicates that a document with the specified key does not exist in the system. This error typically occurs in the context of the SAP Insurance module, particularly when dealing with claims or insurance documents.
  Cause:
  
  Incorrect Document Key: The document key you are trying to access may be incorrect or mistyped.
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Configuration Issues: There could be configuration problems in the SAP system that prevent the document from being recognized.
  
  Solution:
  
  Verify Document Key: Double-check the document key you are using to ensure it is correct.
  Check Document Status: Look into whether the document has been deleted or archived. You may need to consult with your SAP administrator or check the relevant tables.
  User Authorization: Ensure that you have the necessary authorizations to access the document. If not, contact your system administrator to grant the required permissions.
  Data Consistency Check: Run consistency checks or reports to ensure that the data is synchronized and that there are no inconsistencies in the database.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific transaction codes related to the Insurance module.
  Documentation: Review SAP documentation related to the Insurance module for more context on how documents are managed and accessed.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the ICL845 error and take appropriate action to resolve it.