How To Fix ICL823 - New action created


ICL823 - Overview

  • Message type: E = Error

  • Message class: ICL - FS-CM: Claims Management

  • Message number: 823

  • Message text: New action created

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL823 - New action created ?
    The SAP error message ICL823 ("New action created") typically occurs in the context of the SAP Insurance Management module, particularly when dealing with claims processing. This message indicates that a new action has been created in the system, which may not necessarily be an error but rather an informational message or a notification about a change in the status of a claim or an action that has been initiated.
    
    Cause: New Action Triggered: The message is generated when a new action is created in the claims processing workflow. This could be due to various reasons such as: A user manually initiating a new action. A system-triggered event based on predefined rules or workflows. Changes in the claim status that require additional actions. Workflow Configuration: The configuration of workflows in the SAP system may lead to the creation of new actions based on specific conditions being met.
    Solution: Review Workflow Configuration: Check the workflow settings and configurations to understand

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