How To Fix ICL818 - There is no version &1 of action &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 818

• Message text: There is no version &1 of action &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL818 - There is no version &1 of action &2 ?

  The SAP error message ICL818, which states "There is no version &1 of action &2," typically occurs in the context of the SAP Incentive and Commission Management (ICM) module. This error indicates that the system is unable to find a specific version of an action that is being referenced in a process or transaction.
  Cause:
  
  Missing Version: The specified version of the action does not exist in the system. This could happen if the version was deleted or never created.
  Incorrect Configuration: The action or version may not have been properly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data or configuration that lead to the system being unable to locate the specified version.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the specified version of the action.
  
  Solution:
  
  Check Action Versions: Verify that the action and the specific version you are trying to access exist in the system. You can do this by navigating to the relevant configuration area in SAP ICM.
  Create or Restore Version: If the version does not exist, you may need to create it or restore it from a backup if it was deleted.
  Review Configuration: Ensure that the action is correctly configured and that all necessary parameters are set up properly.
  Authorization Check: Make sure that the user has the appropriate authorizations to access the action and its versions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing actions and versions in ICM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ICL_ACTION or ICL_VERSION to manage actions and their versions.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL818 error and implement a solution to resolve it.