How To Fix ICL790 - Value request &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 790

• Message text: Value request &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL790 - Value request &1 not found ?

  The SAP error message ICL790 "Value request &1 not found" typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance contracts or related data. This error indicates that the system is unable to find a specific value request that is expected in the process.
  Cause:
  
  Missing Data: The value request identified by the placeholder &1 may not exist in the database. This could be due to data not being created, deleted, or not being properly maintained.
  Configuration Issues: There may be configuration settings that are not correctly set up, leading to the system not being able to retrieve the necessary values.
  Incorrect Input: The input parameters or identifiers used in the transaction may be incorrect or not match any existing records.
  Authorization Issues: The user may not have the necessary authorizations to access the requested data.
  
  Solution:
  
  Check Data Existence: Verify if the value request identified by &1 exists in the relevant tables. You can do this by querying the database or using transaction codes like SE16 or SE11 to check the relevant tables.
  Review Configuration: Ensure that the configuration settings for the insurance module are correctly set up. This may involve checking the customizing settings in SPRO.
  Validate Input Parameters: Double-check the input parameters you are using in the transaction. Ensure they are correct and correspond to existing records.
  User Authorizations: Check if the user has the necessary authorizations to access the data. This can be done by reviewing the user roles and authorizations in transaction SU01.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message. You can search for notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE16 (Data Browser), SE11 (Data Dictionary), and SPRO (Customizing).
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.