How To Fix ICL776 - Structure &1 is not supported by access module &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 776

• Message text: Structure &1 is not supported by access module &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL776 - Structure &1 is not supported by access module &2 ?

  The SAP error message ICL776 indicates that a specific structure (denoted as &1) is not supported by the access module (denoted as &2) you are trying to use. This error typically arises in the context of SAP's Integrated Customer Lifecycle (ICL) or similar modules where data structures and access methods are tightly coupled.
  
  Cause:
  
  Incompatible Data Structure: The structure you are trying to access is not compatible with the access module you are using. This could be due to a mismatch in the expected data format or structure.
  
  Configuration Issues: There may be configuration settings in the access module that do not support the specific structure you are trying to work with.
  Version Mismatch: The version of the access module may not support the structure if it was introduced in a later version of SAP or if the access module is outdated.
  Custom Development: If there are custom developments or modifications in your SAP environment,