How To Fix ICL760 - Version &1 and version &2 of the policy product overlap

ICL760 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 760

• Message text: Version &1 and version &2 of the policy product overlap

Self-Explanatory Message

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• What is the cause and solution for SAP error message ICL760 - Version &1 and version &2 of the policy product overlap ?

  The SAP error message ICL760 indicates that there is an overlap between two versions of a policy product in the Insurance Contract Management (ICM) module. This typically occurs when two versions of a policy are defined with overlapping validity periods, which can lead to confusion in policy management and processing.
  
  Cause:
  The error arises when:
  
  Two versions of a policy product are created with overlapping validity dates.
  The system detects that the same policy product is active for the same time period in two different versions, which is not allowed.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Policy Versions: Review the versions of the policy product in question. Identify the validity periods for each version.
  
  
  Adjust Validity Periods: Modify the validity periods of one or both versions to ensure that they do not overlap. This may involve:
  
  Extending the end date of one version.
  Shortening the start date of one version.
  Deleting or archiving an unnecessary