How To Fix ICL645 - Enter a reference number with business partner &

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 645

• Message text: Enter a reference number with business partner &

What causes this issue?

A procurement process has been defined for the current business
partner. The system requires a corresponding reference number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&WHAT_TO_DO&,,,,
Enter the appropriate number in the master record of the business
partner.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL645 - Enter a reference number with business partner & ?

  The SAP error message ICL645 ("Enter a reference number with business partner &") typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims or related transactions. This error indicates that a reference number is required for the specified business partner, but it has not been provided.
  Cause:
  
  Missing Reference Number: The most common cause of this error is that the user has not entered a reference number for the business partner in the relevant transaction.
  Incorrect Configuration: There may be configuration settings in the SAP system that require a reference number for certain business partner transactions.
  Data Entry Error: The user may have overlooked the field for entering the reference number or may have entered it incorrectly.
  
  Solution:
  
  Enter a Reference Number: The immediate solution is to ensure that you enter a valid reference number associated with the business partner in the relevant field. This could be a claim number, policy number, or any other identifier that is required by the system.
  Check Configuration: If you believe that the reference number should not be mandatory, check the configuration settings in the SAP system. This may require assistance from an SAP administrator or consultant who can review the settings in the relevant module.
  Review Business Partner Data: Ensure that the business partner data is complete and correctly set up. Sometimes, missing or incorrect data in the business partner master record can lead to such errors.
  Consult Documentation: Refer to SAP documentation or help files related to the specific module you are working with for additional guidance on the requirements for reference numbers.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to claims processing, policy management, or business partner maintenance.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into similar issues faced by other users and potential fixes.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the transaction, as sometimes restrictions can lead to unexpected errors.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.