How To Fix ICL642 - Error when determining coverage type for generation &1, version &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 642

• Message text: Error when determining coverage type for generation &1, version &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL642 - Error when determining coverage type for generation &1, version &2 ?

  The SAP error message ICL642 indicates that there is an issue with determining the coverage type for a specific generation and version in the context of the SAP Insurance Contract Management (ICM) module. This error typically arises during the processing of insurance contracts, particularly when the system is unable to find or correctly interpret the coverage type associated with the specified generation and version.
  Cause:
  
  Missing Configuration: The coverage type may not be properly configured in the system. This could be due to missing entries in the relevant customizing tables.
  Incorrect Data: The generation or version specified may not exist or may not be correctly linked to a coverage type in the system.
  Inconsistent Master Data: There may be inconsistencies in the master data related to the insurance contracts, such as missing or incorrect entries in the coverage type master data.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data, leading to this error.
  
  Solution:
  
  Check Configuration: Verify that the coverage types are correctly configured in the system. This includes checking the customizing settings for insurance contracts and ensuring that all necessary entries are present.
  Validate Data: Ensure that the generation and version specified in the error message exist and are correctly linked to a coverage type. You can do this by checking the relevant tables in the SAP system.
  Review Master Data: Check the master data for the insurance contracts to ensure that all necessary information is complete and accurate. This includes verifying that the coverage types are correctly assigned to the relevant contracts.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the relevant data. If not, work with your SAP security team to grant the required permissions.
  Debugging: If the issue persists, consider using the SAP debugging tools to trace the execution and identify where the error is occurring in the code.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ICL1, ICL2, or ICL3 to manage insurance contracts and check the relevant configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on troubleshooting.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Insurance Contract Management and coverage types.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.