How To Fix ICL610 - No reference location exists

ICL610 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 610

• Message text: No reference location exists

What causes this issue?

You have tried to look for an external service. A reference location is
needed for selection, but this could not be found.
The above being the case, no service can be assigned.

How to fix this error?

In the location of the damaged object, enter at least <ZH><LS>Country
</></>and <LS>Post Code</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL610 - No reference location exists ?

  The SAP error message ICL610 ("No reference location exists") typically occurs in the context of the SAP Industry Solution for Utilities (IS-U) or similar modules where location data is crucial for processing transactions related to customer accounts, billing, or service orders.
  
  Cause:
  The error message ICL610 indicates that the system is unable to find a reference location for a specific transaction or operation. This can happen due to several reasons:
  
  Missing Location Data: The reference location (e.g., a meter location or service point) has not been created or is not properly maintained in the system.
  Incorrect Configuration: The configuration settings for the location data may not be set up correctly, leading to the inability to reference existing locations.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the location-related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the location data.
  
  
  Solution:
  To resolve the ICL610