How To Fix ICL551 - Enter age or date of birth of driver of insured vehicle

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 551

• Message text: Enter age or date of birth of driver of insured vehicle

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL551 - Enter age or date of birth of driver of insured vehicle ?

  The SAP error message ICL551, which states "Enter age or date of birth of driver of insured vehicle," typically occurs in the context of insurance-related transactions within the SAP system, particularly in modules dealing with insurance claims or policy management.
  Cause:
  This error message is triggered when the system requires the age or date of birth of the driver associated with an insured vehicle, but this information has not been provided or is incomplete. The system needs this data to assess risk, calculate premiums, or process claims accurately.
  Solution:
  To resolve this error, you should:
  
  
  Check the Input Fields: Ensure that the fields for the driver's age or date of birth are filled out correctly. This may involve:
  
  Navigating to the relevant screen where the driver's information is entered.
  Verifying that the date of birth is in the correct format (e.g., DD/MM/YYYY).
  If entering age, ensure it is a valid number.
  
  
  
  Update the Driver Information: If the driver's information is missing or incorrect, update it with the correct details. This may involve:
  
  Accessing the driver or vehicle details section in the SAP system.
  Entering the required information and saving the changes.
  
  
  
  Consult Documentation: If you are unsure about the required format or fields, refer to the SAP documentation or user manuals specific to your organization’s implementation of the insurance module.
  
  
  Contact Support: If the issue persists after entering the required information, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check for any underlying configuration issues or system errors.
  
  
  Related Information:
  
  SAP Modules: This error is commonly encountered in SAP modules related to insurance, such as SAP FS (Financial Services) or SAP CRM (Customer Relationship Management).
  User Training: Ensure that users entering data into the system are trained on the importance of providing complete and accurate information, especially for critical fields like driver details.
  Data Validation: Implementing data validation rules in the system can help prevent this error from occurring in the future by prompting users to fill in required fields before submission.
  
  By following these steps, you should be able to resolve the ICL551 error and ensure that the necessary driver information is correctly entered into the SAP system.