How To Fix ICL544 - Claimant must not be the insured or the third party

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 544

• Message text: Claimant must not be the insured or the third party

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL544 - Claimant must not be the insured or the third party ?

  The SAP error message ICL544, which states "Claimant must not be the insured or the third party," typically occurs in the context of insurance claims processing within the SAP system. This error indicates that the claimant being entered in the system is either the insured party or a third party involved in the claim, which is not allowed according to the business rules configured in the system.
  Cause:
  
  Incorrect Role Assignment: The claimant being entered is mistakenly identified as the insured or a third party in the claim.
  Data Entry Error: There may be a mistake in the data entry where the wrong party is selected as the claimant.
  Configuration Issues: The system may have specific configurations that prevent certain roles from being assigned as claimants.
  
  Solution:
  
  Verify Claimant Information: Check the details of the claimant being entered. Ensure that the claimant is neither the insured party nor a third party involved in the claim.
  Correct Role Assignment: If the claimant is indeed the insured or a third party, you will need to select a different individual or entity that qualifies as a claimant.
  Review Business Rules: Consult with your SAP configuration team to understand the business rules that govern claimant assignments. If necessary, adjustments can be made to allow for specific scenarios.
  Data Entry Training: Ensure that users entering claims are trained on the correct roles and responsibilities to avoid similar errors in the future.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to the Insurance Claims Management module for detailed information on role assignments and error handling.
  Transaction Codes: Familiarize yourself with relevant transaction codes used in claims processing, such as ICL01 for creating claims, to ensure proper navigation and data entry.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide insights based on your specific configuration and business processes.
  
  By following these steps, you should be able to resolve the ICL544 error and ensure that the claims processing continues smoothly.