How To Fix ICL475 - &1 is uninsured. Data on insured/s is retained

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 475

• Message text: &1 is uninsured. Data on insured/s is retained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL475 - &1 is uninsured. Data on insured/s is retained ?

  The SAP error message ICL475 indicates that a specific insurance policy or coverage is not active or is not recognized as insured in the system. This error typically arises in the context of insurance management within SAP, particularly in modules related to insurance claims processing.
  Cause:
  
  Policy Status: The insurance policy associated with the claim may not be active or may have lapsed.
  Data Entry Errors: There may be incorrect or incomplete data entered in the system regarding the insurance policy or the insured entity.
  Configuration Issues: The insurance configuration in the SAP system may not be set up correctly, leading to the system not recognizing the policy as insured.
  Missing Master Data: The master data for the insured entity or the insurance policy may be incomplete or missing.
  
  Solution:
  
  Verify Policy Status: Check the status of the insurance policy in the system to ensure it is active and valid. If it has lapsed, you may need to renew it.
  Check Data Entries: Review the data entries related to the insurance policy and the insured entity for accuracy. Correct any discrepancies found.
  Review Configuration: Consult with your SAP administrator or configuration team to ensure that the insurance module is set up correctly and that all necessary configurations are in place.
  Update Master Data: Ensure that all relevant master data for the insured entity and the insurance policy is complete and accurate. This may involve updating records in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes often provide solutions or workarounds for specific error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to insurance management, such as those for policy management, claims processing, and master data maintenance.
  User Roles: Ensure that the user has the appropriate roles and permissions to access and modify insurance-related data in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.