How To Fix ICL444 - Claim &1 subclaim &2: Original claim type not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 444

• Message text: Claim &1 subclaim &2: Original claim type not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL444 - Claim &1 subclaim &2: Original claim type not found ?

  The SAP error message ICL444 indicates that there is an issue with a claim or subclaim in the Insurance Claims Management module. Specifically, it means that the system cannot find the original claim type associated with the specified claim and subclaim.
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The claim type that is being referenced may not be configured in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Incorrect Claim Type: The claim type being used may not be valid for the specific claim or subclaim.
  System Migration Issues: If the system has undergone a migration or upgrade, some claim types may not have been properly transferred or configured.
  
  Solution:
  To resolve the ICL444 error, you can take the following steps:
  
  
  Check Claim Type Configuration:
  
  Go to the configuration settings for claim types in the SAP system.
  Ensure that the claim type referenced in the error message is correctly defined and active.
  
  
  
  Verify Data Integrity:
  
  Check the database tables related to claims and subclaims to ensure that the necessary entries exist.
  Look for any missing or inconsistent data that could be causing the issue.
  
  
  
  Review Claim/Subclaim Details:
  
  Examine the details of the claim and subclaim in question to ensure that they are correctly set up and that the claim type is appropriate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the claim type configuration and management.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing claims in SAP, such as ICLM (Insurance Claims Management).
  SAP Notes: Check for any SAP Notes related to the ICL444 error message, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the ICL444 error message in your SAP system.