How To Fix ICL417 - Injured person: Choose a business partner in the "person" category

ICL417 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 417

• Message text: Injured person: Choose a business partner in the "person" category

What causes this issue?

You created an injured person and you chose a business partner in the
"Organization" or "Group" category.
This is not permitted, as an injured person must always be a natural
person.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a business partner in the "Person" category, or create a
business partner with this category (when you create a business partner
using transactions in the Claims Management system, the category of
"Person" is default).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL417 - Details

• The SAP error message ICL417, which states "Injured person: Choose a business partner in the 'person' category," typically occurs in the context of SAP's Insurance Management module, particularly when dealing with claims related to personal injuries.
  
  Cause:
  This error arises when the system expects a business partner (BP) to be categorized as a "person" for the injured party in a claim, but either:
  
  No business partner has been selected.
  The selected business partner is not categorized correctly (e.g., it might be categorized as an organization instead of a person).
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Configuration:
  
  Go to the Business Partner transaction (BP) in SAP.
  Search for the business partner you are trying to use.
  Ensure that the business partner is categorized as a "person." You can check this in the "General Data" section of the business partner record.
  
  
  
  Create or Modify Business Partner:
  
  If the business partner does not exist, create a new one