How To Fix ICL337 - No internal claim type found for policy product &1 generation &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 337

• Message text: No internal claim type found for policy product &1 generation &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL337 - No internal claim type found for policy product &1 generation &2 ?

  The SAP error message ICL337, which states "No internal claim type found for policy product &1 generation &2," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a corresponding internal claim type for the specified policy product and generation.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the internal claim type has not been configured for the specified policy product and generation in the system.
  Incorrect Policy Product or Generation: The policy product or generation specified in the transaction may not exist or may be incorrectly entered.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the claims management module.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claims management in SAP.
  Verify that the internal claim type is correctly defined for the specified policy product and generation.
  If it is missing, you will need to create or assign the appropriate internal claim type.
  
  
  
  Verify Policy Product and Generation:
  
  Ensure that the policy product and generation you are using are valid and correctly entered.
  Check if the policy product is active and properly set up in the system.
  
  
  
  Review Master Data:
  
  Check the master data related to the policy product and ensure that all necessary fields are filled out correctly.
  Look for any inconsistencies or missing entries that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring claim types and policy products.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OICL (for configuring claim types) and OICL1 (for defining claim types).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL337 error and implement the necessary corrections to resolve it.