How To Fix ICL332 - Coverage type &1 is not covered. Select another coverage type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 332

• Message text: Coverage type &1 is not covered. Select another coverage type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL332 - Coverage type &1 is not covered. Select another coverage type ?

  The SAP error message ICL332 indicates that the specified coverage type (denoted as &1 in the message) is not covered in the context of the insurance or claims processing module. This typically occurs in the SAP Claims Management (ICM) or Insurance Management (ICM) modules when a user attempts to process a claim or insurance transaction that requires a specific coverage type that is not available or not configured correctly.
  Cause:
  
  Incorrect Coverage Type: The coverage type selected may not be valid for the specific insurance policy or claim being processed.
  Configuration Issues: The coverage type may not be properly configured in the system, or it may not be linked to the relevant insurance product or policy.
  Policy Limitations: The insurance policy may have limitations or exclusions that prevent the selected coverage type from being used.
  Data Entry Errors: There may be a mistake in the data entry, such as selecting the wrong coverage type from a dropdown list.
  
  Solution:
  
  Verify Coverage Type: Check the coverage type you are trying to use and ensure it is valid for the specific policy or claim. You may need to consult the policy documentation or speak with a policy administrator.
  Review Policy Configuration: Ensure that the coverage type is correctly configured in the SAP system. This may involve checking the insurance product settings and ensuring that the coverage type is linked appropriately.
  Select a Different Coverage Type: If the selected coverage type is indeed not covered, you will need to select a different coverage type that is valid for the transaction you are processing.
  Consult with IT or SAP Support: If you believe the coverage type should be valid and it is still causing issues, consult with your IT department or SAP support team to investigate further. They may need to check the configuration settings or logs for any underlying issues.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal for documentation related to Claims Management and Insurance Management for more details on coverage types and configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to insurance and claims processing, such as ICL01 for creating claims or ICL02 for changing claims.
  User Training: Ensure that users are trained on how to select appropriate coverage types and understand the implications of different coverage options in the context of insurance policies.
  
  By following these steps, you should be able to resolve the ICL332 error and proceed with your claims processing in SAP.