How To Fix ICL283 - Claim item &2 not found (subclaim &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 283

• Message text: Claim item &2 not found (subclaim &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL283 - Claim item &2 not found (subclaim &1) ?

  The SAP error message ICL283 indicates that a specific claim item (identified by &2) cannot be found within a subclaim (identified by &1). This error typically occurs in the context of the SAP Claims Management module, which is used for managing insurance claims.
  Cause:
  
  Data Entry Error: The claim item or subclaim may have been incorrectly entered or referenced in the system.
  Missing Data: The claim item may not exist in the database, possibly due to deletion or it not being created properly.
  Incorrect Configuration: There may be issues with the configuration of the claims management module, leading to inconsistencies in how claims and subclaims are processed.
  Authorization Issues: The user may not have the necessary permissions to view or access the specified claim item or subclaim.
  
  Solution:
  
  Verify Claim and Subclaim: Check the claim and subclaim numbers to ensure they are correct. Make sure that the claim item you are trying to access actually exists in the system.
  Check for Deletions: Investigate whether the claim item has been deleted or if there are any changes in the status of the claim or subclaim.
  Review Configuration: Ensure that the configuration settings for the claims management module are correct and that all necessary data is properly set up.
  User Authorization: Confirm that the user has the appropriate permissions to access the claim item and subclaim. If not, work with your SAP security team to adjust the user roles.
  Consult Documentation: Refer to SAP documentation or help resources for further insights into the error message and potential fixes.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICLM (Claims Management) or ICLD (Claims Data).
  SAP Notes: Look for SAP Notes related to ICL283 for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and resolve the ICL283 error in SAP.