How To Fix ICL272 - Incorrect type of benefit type for insured object

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 272

• Message text: Incorrect type of benefit type for insured object

What causes this issue?

An insured object is specified in combination with a benefit type.
type. A limit per claim item must be defined for the benefit type in
Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have the following options:
Remove the reference to the insured object.
Choose a benefit type that contains a limit for each claim item.
Contact your system administrator.

Procedure for System Administrators

INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX
If necessary, define a limit per claim item for the benefit type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL272 - Incorrect type of benefit type for insured object ?

  The SAP error message ICL272, which states "Incorrect type of benefit type for insured object," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that there is a mismatch between the benefit type being used and the insured object associated with the claim.
  Cause:
  
  Mismatch of Benefit Type: The benefit type specified in the claim does not correspond to the type of insured object. For example, if the insured object is a vehicle, but the benefit type is meant for health insurance, this error will occur.
  Configuration Issues: There may be configuration settings in the SAP system that do not align the benefit types correctly with the insured objects.
  Data Entry Errors: Incorrect data entry when creating or processing the claim can lead to this error. This could include selecting the wrong benefit type or associating it with the wrong insured object.
  
  Solution:
  
  Verify Benefit Type and Insured Object: Check the benefit type assigned to the claim and ensure it is appropriate for the insured object. You may need to consult the documentation or configuration settings to confirm the correct mappings.
  Correct Data Entry: If the error is due to incorrect data entry, correct the benefit type or the insured object in the claim. This may involve editing the claim or re-entering the data.
  Review Configuration Settings: If the issue persists, review the configuration settings in the SAP system to ensure that the benefit types are correctly mapped to the corresponding insured objects. This may require assistance from a system administrator or SAP consultant.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Claims Management to understand the relationship between benefit types and insured objects.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting claims, such as ICL01 for creating claims or ICL02 for changing claims.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed. This can provide insights and solutions from other users who have faced the same error.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team or a consultant with expertise in SAP Claims Management.