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How To Fix ICL272 - Incorrect type of benefit type for insured object


ICL272 - Overview

  • Message type: E = Error

  • Message class: ICL - FS-CM: Claims Management

  • Message number: 272

  • Message text: Incorrect type of benefit type for insured object

  • Show details Hide details
  • What causes this issue?

    An insured object is specified in combination with a benefit type.
    type. A limit per claim item must be defined for the benefit type in
    Customizing.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You have the following options:
    Remove the reference to the insured object.
    Choose a benefit type that contains a limit for each claim item.
    Contact your system administrator.

    Procedure for System Administrators

    INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX
    If necessary, define a limit per claim item for the benefit type.

    Error message extract from SAP system. Copyright SAP SE.


ICL272 - Details

  • The SAP error message ICL272, which states "Incorrect type of benefit type for insured object," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that there is a mismatch between the benefit type being used and the insured object associated with the claim.
    
    Cause: Mismatch of Benefit Type: The benefit type specified in the claim does not correspond to the type of insured object. For example, if the insured object is a vehicle, but the benefit type is meant for health insurance, this error will occur.
    Configuration Issues: There may be configuration settings in the SAP system that do not align the benefit types correctly with the insured objects. Data Entry Errors: Incorrect data entry when creating or processing the claim can lead to this error. This could include selecting the wrong benefit type or associating it with the wrong insured object.
    Solution: Verify Benefit

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