How To Fix ICL232 - Capture of damaged object canceled; no data captured

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 232

• Message text: Capture of damaged object canceled; no data captured

What causes this issue?

You have not entered any data for the damaged object.

System Response

The system cancels capture of the damaged object.

How to fix this error?

Navigate once again to the entry screen for the damaged object.
Enter some data describing the damaged object in at least one field,
such as <ZK>Make</>, <ZK>Model</>, or <ZK>Year of Construction</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL232 - Capture of damaged object canceled; no data captured ?

  The SAP error message ICL232: Capture of damaged object canceled; no data captured typically occurs in the context of the SAP Insurance module, particularly when dealing with claims processing or damage capture. This error indicates that the system encountered an issue while trying to capture data related to a damaged object, and as a result, no data was captured.
  Causes:
  
  Data Integrity Issues: The object being processed may have inconsistencies or missing data that prevent the system from capturing it correctly.
  Configuration Errors: There may be issues with the configuration settings in the insurance module that affect how damage objects are processed.
  Authorization Issues: The user may not have the necessary permissions to access or modify the data related to the damaged object.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system bugs.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Verify that all required fields for the damaged object are filled out correctly.
  Ensure that the object exists in the system and is in a valid state for processing.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP Insurance module to ensure they are set up correctly for damage capture.
  Consult with your SAP Basis or functional consultant to review the relevant configuration.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to capture the damage has the necessary authorizations. This can be checked in the user roles and profiles.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  If the problem persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Testing:
  
  If changes are made to the configuration or data, perform tests to ensure that the issue is resolved and that data can be captured successfully.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  Documentation: Review the SAP documentation for the Insurance module to understand the expected data flow and requirements for damage capture.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue continues after trying the above solutions, it may be necessary to escalate the problem to SAP support for further investigation.