How To Fix ICL227 - Global memory: Old and new data must be transferred at same time

ICL227 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 227

• Message text: Global memory: Old and new data must be transferred at same time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL227 - Global memory: Old and new data must be transferred at same time ?

  The SAP error message ICL227 ("Global memory: Old and new data must be transferred at the same time") typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar applications that utilize global memory for data processing. This error indicates that there is a mismatch in the data transfer process, where the system expects both old and new data to be processed simultaneously, but this requirement is not being met.
  
  Cause:
  
  Data Consistency Issues: The error often arises when there is an inconsistency in the data being processed. For example, if the system is trying to update or transfer data but the old data is not available or has been modified in a way that is incompatible with the new data.
  Concurrency Problems: If multiple processes are trying to access or modify the same data in global memory at the same time, it can lead to conflicts and this error.
  Configuration