How To Fix ICL207 - Set the obligation to pay compensation for the claim to "Yes"

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 207

• Message text: Set the obligation to pay compensation for the claim to "Yes"

What causes this issue?

You want to create a payment for a
<DS:GLOS.40552E756CE2C94F9C25358499225F19> claim</> for which there is
no obligation to pay compensation. Unless you set the obligation to pay
compensation for this claim to "Yes", the system does not allow you to
make any payments.

System Response

How to fix this error?

If you want to create a payment, first of all set the obligation to pay
compensation for the claim to "Yes".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL207 - Set the obligation to pay compensation for the claim to "Yes" ?

  The SAP error message ICL207 typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that there is a requirement to set the obligation to pay compensation for a claim to "Yes." Here’s a breakdown of the cause, solution, and related information for this error:
  Cause:
  The error arises when a claim is being processed, and the system requires that the obligation to pay compensation is explicitly set. This is often a mandatory field that needs to be filled out to ensure that the claim can be processed correctly. If this field is not set to "Yes," the system will not allow further processing of the claim.
  Solution:
  To resolve the ICL207 error, follow these steps:
  
  
  Access the Claim: Navigate to the claim that is generating the error in the SAP system.
  
  
  Edit Claim Details: Go to the section of the claim where the obligation to pay compensation is specified. This is usually found in the claim details or financial information section.
  
  
  Set Obligation to Pay Compensation: Change the setting for the obligation to pay compensation to "Yes." This may involve selecting a checkbox or changing a dropdown value, depending on the specific configuration of your SAP system.
  
  
  Save Changes: After making the necessary changes, save the claim.
  
  
  Reprocess the Claim: Attempt to reprocess the claim to see if the error has been resolved.
  
  
  Related Information:
  
  
  Configuration Settings: If you frequently encounter this error, it may be worth reviewing the configuration settings in the Claims Management module to ensure that the obligation to pay compensation is set up correctly for different types of claims.
  
  
  User Permissions: Ensure that the user has the necessary permissions to edit the claim details. Sometimes, restrictions on user roles can prevent changes from being made.
  
  
  Documentation: Refer to SAP documentation or help files related to Claims Management for more detailed information on handling claims and understanding the various fields involved.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to resolve the ICL207 error and continue processing your claims in SAP.