How To Fix ICL170 - No entry found for document ID &1 in table &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 170

• Message text: No entry found for document ID &1 in table &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL170 - No entry found for document ID &1 in table &2 ?

  The SAP error message ICL170 "No entry found for document ID &1 in table &2" typically occurs in the context of the SAP Insurance module, particularly when dealing with claims or documents. This error indicates that the system is unable to find a specific document ID in the specified table, which can lead to issues in processing claims or retrieving necessary information.
  Causes:
  
  Missing Data: The document ID you are trying to access may not exist in the specified table. This could be due to data not being created or saved properly.
  Incorrect Document ID: The document ID being referenced may be incorrect or mistyped.
  Data Deletion: The entry may have been deleted or archived, leading to its absence in the table.
  Configuration Issues: There may be configuration issues in the system that prevent the proper linking of documents.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  
  Solutions:
  
  Verify Document ID: Check the document ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Table Entries: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant table for the existence of the document ID.
  Data Consistency Check: Run consistency checks or reports to ensure that the data in the system is consistent and that there are no missing entries.
  Review Deletion/Archiving Policies: If the document was deleted or archived, review the policies and procedures to understand why it is no longer available.
  Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate further. They may need to check logs or perform database queries to identify the root cause.
  Authorization Check: Ensure that the user has the necessary permissions to access the document. If not, the user may need to be granted additional authorizations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and others that can help you navigate the data dictionary and check table entries.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to the Insurance module and document management to understand how documents are stored and accessed.
  
  By following these steps, you should be able to diagnose and resolve the ICL170 error in your SAP system.