How To Fix ICL161 - Automatically generated coverage referrals cannot be deleted

ICL161 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 161

• Message text: Automatically generated coverage referrals cannot be deleted

Self-Explanatory Message

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ICL161 - Details

• The SAP error message ICL161, which states "Automatically generated coverage referrals cannot be deleted," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims and coverage referrals.
  
  Cause:
  This error message is triggered when a user attempts to delete a coverage referral that has been automatically generated by the system. The system prevents the deletion of these referrals because they are likely tied to specific business processes or rules that ensure data integrity and compliance with business logic.
  
  Solution:
  To resolve this issue, consider the following steps:
  
  
  Check the Status of the Referral: Ensure that the coverage referral you are trying to delete is not in a status that prohibits deletion. Some statuses may lock the referral for changes.
  
  
  Review Business Rules: Understand the business rules governing the creation and deletion of coverage referrals in your organization. There may be specific conditions under which these referrals can be modified