How To Fix ICL116 - Insurance line of business and policy product changed

ICL116 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 116

• Message text: Insurance line of business and policy product changed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL116 - Insurance line of business and policy product changed ?

  The SAP error message ICL116 typically occurs in the context of the Insurance Claims Management module. This error indicates that there has been a change in the insurance line of business or the policy product associated with a claim, which can lead to inconsistencies or issues in processing the claim.
  
  Cause:
  
  Policy Changes: The policy associated with the claim may have been modified, such as a change in the line of business or the product type.
  Data Entry Errors: Incorrect data entry during the claim creation or modification process can lead to this error.
  System Configuration: Changes in system configuration or updates to the insurance products or lines of business may not have been properly reflected in the claims data.
  Integration Issues: If the claims management system is integrated with other systems (like policy management), discrepancies in data synchronization can cause this error.
  
  
  Solution:
  
  Verify Policy Details: Check the policy details associated with the claim to ensure