How To Fix ICL113 - No claim line of business found for policy LOB &1 / incident type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 113

• Message text: No claim line of business found for policy LOB &1 / incident type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL113 - No claim line of business found for policy LOB &1 / incident type &2 ?

  The SAP error message ICL113 indicates that there is no claim line of business (LOB) found for a specific policy and incident type. This error typically arises in the context of SAP's Insurance Claims Management module, where the system is unable to find the necessary configuration or mapping for the specified policy and incident type.
  Cause:
  
  Missing Configuration: The most common cause is that the line of business for the specified policy is not configured in the system. This could be due to a missing entry in the configuration tables that link policies to their respective lines of business.
  Incorrect Policy or Incident Type: The policy number or incident type provided may be incorrect or not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as a policy that has been deleted or is inactive.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to access the required data.
  
  Solution:
  
  
  Check Configuration: Verify that the line of business is correctly configured in the system. This can typically be done by checking the relevant customizing settings in the SAP system (transaction codes like SPRO).
  
  Navigate to the configuration for Claims Management and ensure that the line of business is defined for the specific policy type and incident type.
  
  
  
  Validate Policy and Incident Type: Ensure that the policy number and incident type you are using are correct. You can do this by checking the policy details in the system.
  
  Use transaction codes like ICL1 or ICL2 to view claim details and confirm the existence of the policy and incident type.
  
  
  
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the data. This may involve checking for inactive or deleted policies.
  
  
  User Authorization: Ensure that the user has the necessary authorizations to access the claim and policy data. This may involve checking user roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches that may be required.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (Create Claim), ICL2 (Change Claim), and ICL3 (Display Claim) for managing claims.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for the error message number (ICL113) in the SAP Support Portal.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL113 error and implement the appropriate solution.