How To Fix ICL110 - Renewal time must be before the claim date

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 110

• Message text: Renewal time must be before the claim date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL110 - Renewal time must be before the claim date ?

  The SAP error message ICL110, which states "Renewal time must be before the claim date," typically occurs in the context of insurance claims processing within the SAP system. This error indicates that there is a mismatch in the dates related to the renewal of an insurance policy and the date of the claim being processed.
  Cause:
  The error is caused by the following scenarios:
  
  Date Configuration: The renewal date of the insurance policy is set to a date that is equal to or later than the claim date. This is logically incorrect because a renewal should occur before a claim can be made.
  Data Entry Error: There may have been an error in entering the dates during the policy renewal or claim submission process.
  System Configuration: There might be issues with the configuration of the insurance module in SAP, leading to incorrect date validations.
  
  Solution:
  To resolve the ICL110 error, you can take the following steps:
  
  Check Dates: Review the renewal date of the insurance policy and the claim date. Ensure that the renewal date is indeed before the claim date.
  Correct Data Entry: If there was an error in entering the dates, correct the renewal date or the claim date as necessary. This may involve updating the policy details or the claim submission.
  Consult Documentation: Refer to the SAP documentation or user manuals for the insurance module to understand the correct processes for entering renewal and claim dates.
  System Configuration: If the issue persists, consult with your SAP administrator or technical team to check if there are any configuration issues in the insurance module that need to be addressed.
  Testing: After making the necessary corrections, test the process again to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling date-related issues in the insurance module.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training: Consider training sessions for users involved in the claims and renewal processes to minimize data entry errors in the future.
  
  By following these steps, you should be able to resolve the ICL110 error and ensure that the renewal and claim dates are correctly aligned in your SAP system.