How To Fix ICL106 - Coverage referral &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 106

• Message text: Coverage referral &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL106 - Coverage referral &1 does not exist ?

  The SAP error message ICL106, which states "Coverage referral &1 does not exist," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find a specific coverage referral that is expected to be present in the database.
  Cause:
  
  Missing Coverage Referral: The most common cause of this error is that the coverage referral specified (denoted by &1) does not exist in the system. This could be due to data entry errors, missing configuration, or the referral not being created in the system.
  Incorrect Configuration: There may be issues with the configuration of the insurance products or coverage types that are supposed to be linked to the referral.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing records in the new system.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the coverage referral.
  
  Solution:
  
  Check for Existence: Verify if the coverage referral exists in the system. You can do this by navigating to the relevant transaction or table where coverage referrals are stored (e.g., using transaction codes like ICLM or ICLD).
  Create or Update Coverage Referral: If the coverage referral does not exist, you may need to create it. Ensure that all necessary details are filled out correctly.
  Review Configuration: Check the configuration settings for the insurance products and coverage types to ensure they are set up correctly and linked to the appropriate coverage referrals.
  Data Consistency Check: If data migration is involved, perform a consistency check to ensure that all necessary data has been migrated correctly.
  User Authorization: Ensure that the user encountering the error has the appropriate authorizations to access the coverage referral.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLM (Claims Management) and ICLD (Claims Data) to navigate through the claims management module.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Documentation: Review SAP documentation related to Claims Management and coverage referrals for more detailed information on how to manage and configure these elements.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Claims Management.