How To Fix ICL102 - Enter a contract, a policy product, or an insurance line of business

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 102

• Message text: Enter a contract, a policy product, or an insurance line of business

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL102 - Enter a contract, a policy product, or an insurance line of business ?

  The SAP error message ICL102, which states "Enter a contract, a policy product, or an insurance line of business," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance contracts or policies. This error indicates that the system requires specific information to proceed with a transaction or process, and that information is missing.
  Cause:
  The error can be triggered by several factors, including:
  
  Missing Data: The user has not entered a contract number, policy product, or insurance line of business in the relevant fields.
  Incorrect Navigation: The user may be trying to access a function or transaction that requires prior steps to be completed, such as selecting a specific contract or policy.
  Configuration Issues: There may be issues with the configuration of the insurance module, where certain mandatory fields are not set up correctly.
  User Permissions: The user may not have the necessary permissions to view or access certain contracts or policies.
  
  Solution:
  To resolve the ICL102 error, you can take the following steps:
  
  
  Check Input Fields: Ensure that you have entered the required information in the relevant fields. This includes:
  
  Contract number
  Policy product
  Insurance line of business
  
  
  
  Review Navigation Steps: Make sure you are following the correct navigation path in the SAP system. If you are in a transaction that requires prior selections, go back and make those selections.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals for the specific transaction you are trying to execute. This can provide insights into what data is required.
  
  
  Configuration Review: If you have access, check the configuration settings in the SAP system to ensure that all necessary fields are set up correctly. This may require assistance from an SAP administrator or consultant.
  
  
  User Permissions: Verify that you have the appropriate permissions to access the contracts or policies you are trying to work with. If not, contact your system administrator to request the necessary access.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Training Materials: Review any training materials or user guides related to the SAP Insurance module to better understand the required fields and processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL102 error and implement a solution to resolve it.