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Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 093
Message text: Claim line of business & is not permitted for insur.line of business &2
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ICL093
- Claim line of business & is not permitted for insur.line of business &2 ?The SAP error message ICL093 typically occurs in the context of insurance claims processing within the SAP system, particularly when dealing with insurance line of business (LOB) configurations. This error indicates that there is a mismatch or an invalid configuration between the claim line of business and the insurance line of business being processed.
Cause:
- Configuration Mismatch: The claim line of business (e.g., health, auto, property) is not allowed for the specified insurance line of business. This could be due to incorrect settings in the configuration of the insurance product or claim processing rules.
- Data Entry Error: There may be an error in the data entry where the claim is being processed under an incorrect line of business.
- Policy Restrictions: The policy associated with the claim may have restrictions that prevent certain lines of business from being processed together.
Solution:
Check Configuration: Review the configuration settings in the SAP system for both the claim line of business and the insurance line of business. Ensure that they are correctly set up to allow for the processing of claims.
- Navigate to the relevant customizing settings in the SAP system (usually found in the IMG under Insurance).
- Verify that the claim line of business is permitted for the insurance line of business in question.
Review Claim Data: Check the claim data being entered to ensure that it corresponds correctly to the appropriate line of business. Make sure that the claim is being processed under the correct policy and line of business.
Consult Documentation: Refer to the SAP documentation or user manuals related to insurance claims processing for specific guidelines on how to configure and manage lines of business.
Contact Support: If the issue persists after checking configurations and data, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in insurance modules.
Related Information:
By following these steps, you should be able to identify the cause of the ICL093 error and implement the necessary solutions to resolve it.
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