How To Fix ICL075 - No question sequence exists for facts capture

ICL075 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 075

• Message text: No question sequence exists for facts capture

What causes this issue?

In customizing of the internal claim type no question sequence has been
defined for this category of facts capture.

System Response

The system cannot call structured facts capture.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

In customizing of the internal claim type define a question
sequence for this facts capture
category at claim header level.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL075 - No question sequence exists for facts capture ?

  The SAP error message ICL075: No question sequence exists for facts capture typically occurs in the context of the SAP Claims Management module, particularly when dealing with the capture of facts related to claims processing. This error indicates that the system is unable to find a valid question sequence that is necessary for capturing the required information for a claim.
  Causes:
  
  Missing Configuration: The question sequence may not be configured in the system. This can happen if the necessary settings for the question sequence have not been defined in the customizing settings.
  Incorrect Claim Type: The claim type being processed may not be associated with any question sequence, leading to this error.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or configuration that prevents the system from identifying the correct question sequence.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the question sequences.
  
  Solutions:
  
  
  Check Configuration:
  
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