How To Fix ICL055 - No valid active version found for internal claim type &1 from &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 055

• Message text: No valid active version found for internal claim type &1 from &2

What causes this issue?

You entered a claim date that is not in the validity period of
<DS:DE.ICL_CLTYPE>internal claim type</> &v1& .

System Response

The system does not permit you to create a claim with date
&v2& for the internal claim type &v1& .

How to fix this error?

Check whether you
Selected a valid combination of <DS:DE.ICL_POLPROD>policy product</>
and <DS:DE.ICL_LOSSTYPE>incident type</>
for the internal claim type &v1&
Entered the correct claim date
If the entries are correct, you must perform one of the following
activities:
Edit the claim manually
Change the Customizing for the Claims Management system. In this case,
contact your system administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

In Customizing, create a new version of the internal claim type that
covers the claim date.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL055 - No valid active version found for internal claim type &1 from &2 ?

  The SAP error message ICL055 indicates that there is no valid active version found for the specified internal claim type. This error typically occurs in the context of the SAP Claims Management module, where internal claim types are used to manage various types of claims.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Configuration: The internal claim type specified in the error message may not have been configured correctly or may not have an active version in the system.
  Inactive Version: The claim type may have been configured, but the version is inactive or has been deleted.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the relevant tables that manage claim types and their versions.
  Authorization Issues: The user may not have the necessary authorizations to access the claim type or its versions.
  
  Solution:
  To resolve the ICL055 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for internal claim types in the SAP system (transaction code SPRO).
  Navigate to the relevant section for Claims Management and verify that the internal claim type in question is properly configured and has an active version.
  
  
  
  Activate Version:
  
  If the internal claim type exists but is inactive, you may need to activate it. This can usually be done in the configuration settings where you manage claim types.
  
  
  
  Review Data:
  
  Check the database tables related to claim types (e.g., ICLTYP, ICLTYP_VERS) to ensure that the necessary entries exist and are consistent.
  If there are discrepancies, you may need to correct them or consult with your SAP Basis or technical team.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the internal claim type. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the Claims Management module for any specific guidance on this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table data viewing).
  SAP Notes: Search for SAP Notes related to ICL055 or internal claim types for any known issues or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL055 error in your SAP system.