How To Fix ICL049 - Benefit type & cannot have claim items

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 049

• Message text: Benefit type & cannot have claim items

What causes this issue?

In Customizing, the benefit type you selected is not permitted as a
benefit type for claim items. Such benefit types are only used for
structuring the benefit type tree, for example.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose another benefit type to create a claim item.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL049 - Benefit type & cannot have claim items ?

  The SAP error message ICL049 indicates that a specific benefit type (denoted by "&") cannot have claim items associated with it. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with insurance claims or benefits processing.
  Cause:
  The error can occur due to several reasons:
  
  Configuration Issue: The benefit type may not be configured to allow claim items. This could be due to settings in the customizing of the claims management module.
  Incorrect Benefit Type: The benefit type being used may not be intended for claims that require itemization. For example, it might be a lump-sum benefit type that does not support detailed claim items.
  Data Entry Error: There may be a mistake in the data entry where the wrong benefit type is selected for a claim that requires itemization.
  
  Solution:
  To resolve the ICL049 error, consider the following steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management settings.
  Verify the configuration for the specific benefit type in question. Ensure that it is set up to allow claim items if that is the intended functionality.
  
  
  
  Review Benefit Type:
  
  Confirm that the benefit type being used is appropriate for the claim being processed. If it is a lump-sum benefit, ensure that you are not trying to add claim items to it.
  
  
  
  Correct Data Entry:
  
  If the error is due to incorrect data entry, review the claim submission to ensure that the correct benefit type is selected and that it aligns with the expected claim items.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management to understand the specific requirements and limitations of the benefit types.
  
  
  
  Seek Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim), to navigate the system effectively.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow for the processing of claims with the specified benefit types.
  
  By following these steps, you should be able to identify the cause of the ICL049 error and implement the necessary solutions to resolve it.