How To Fix ICL034 - Benefit type &1 not permitted; coverage type is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 034

• Message text: Benefit type &1 not permitted; coverage type is empty

What causes this issue?

You have entered a benefit type that is not valid without a coverage
type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Do one of the following:
Enter a coverage type.
Use the input help to choose a benefit type. The system then enters the
coverage type automatically.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL034 - Benefit type &1 not permitted; coverage type is empty ?

  The SAP error message ICL034 indicates that there is an issue with the benefit type in the context of insurance claims processing. Specifically, the message states that the benefit type specified is not permitted because the coverage type is empty. This typically occurs in the context of the SAP Claims Management module (ICM).
  Cause:
  
  Missing Coverage Type: The primary cause of this error is that the coverage type associated with the claim or benefit type is not defined or is missing. The system requires a valid coverage type to process the benefit type correctly.
  Configuration Issues: There may be configuration issues in the system where the benefit type is not correctly linked to a coverage type in the customizing settings.
  Data Entry Errors: There could be errors in data entry where the coverage type was not entered or was incorrectly entered.
  
  Solution:
  
  Check Coverage Type: Ensure that the coverage type is correctly defined and associated with the claim. You can do this by navigating to the relevant claim in the SAP system and checking the coverage details.
  Review Configuration: If you have access to the configuration settings, check the customizing settings for the benefit type and ensure that it is linked to the appropriate coverage type. This can typically be done in the SPRO transaction under the Claims Management settings.
  Data Entry Verification: Verify that all required fields, including the coverage type, are filled out correctly when entering a new claim or benefit. Ensure that the data entered is valid and corresponds to the expected values in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the benefit types and coverage types relevant to your organization’s configuration.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through claims management.
  Customizing Settings: Access the customizing settings via transaction SPRO and navigate to the Claims Management section to review and adjust configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the ICL034 error and ensure that the benefit type is correctly processed in relation to the coverage type.