How To Fix ICL003 - Claim number is not used in notification mode and will thus be removed

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 003

• Message text: Claim number is not used in notification mode and will thus be removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL003 - Claim number is not used in notification mode and will thus be removed ?

  The SAP error message ICL003 indicates that a claim number is not being used in notification mode, which means that the system is attempting to process a claim that is not valid in the current context. This typically occurs in the context of the SAP Claims Management module, where claims are associated with notifications for processing.
  Cause:
  
  Incorrect Claim Status: The claim number may not be in a status that allows it to be processed in notification mode.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected behavior for claims and notifications.
  Data Entry Errors: The claim number may have been entered incorrectly or may not exist in the system.
  Business Process Misalignment: The claim may not be linked correctly to the notification or may not be intended for processing in the current mode.
  
  Solution:
  
  Check Claim Status: Verify the status of the claim number in the system. Ensure that it is in a valid state for processing.
  Review Configuration: Check the configuration settings in the Claims Management module to ensure that they are set up correctly for handling claims in notification mode.
  Validate Claim Number: Ensure that the claim number you are using is valid and exists in the system. You can do this by searching for the claim in the relevant transaction.
  Correct Data Entry: If there was an error in entering the claim number, correct it and try processing again.
  Consult Documentation: Review SAP documentation or help resources related to Claims Management to understand the expected workflow and requirements for claims in notification mode.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  SAP Notes: Check for any SAP Notes related to the ICL003 error message, as they may provide specific fixes or patches.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to process claims and notifications in the system.
  Testing: If changes are made to configuration or data, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  By following these steps, you should be able to identify the cause of the ICL003 error and implement a solution to resolve it.