How To Fix ICF_SYSTEM_LOGIN416 - Close the browser to delete any saved logon data

SAP Error Message - Details

• Message type: E = Error

• Message class: ICF_SYSTEM_LOGIN - Messages for System Logon

• Message number: 416

• Message text: Close the browser to delete any saved logon data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICF_SYSTEM_LOGIN416 - Close the browser to delete any saved logon data ?

  The SAP error message ICF_SYSTEM_LOGIN416 typically occurs when there is an issue with the saved logon data in the browser. This can happen if the browser has cached old credentials or session data that conflicts with the current login attempt.
  Cause:
  
  Cached Credentials: The browser may have stored old or incorrect login credentials for the SAP system.
  Session Data: Previous sessions may not have been cleared properly, leading to conflicts when trying to log in again.
  Browser Settings: Certain browser settings or extensions may interfere with the login process.
  
  Solution:
  To resolve the ICF_SYSTEM_LOGIN416 error, you can follow these steps:
  
  
  Close the Browser: As the error message suggests, close the browser completely. This will help clear any session data that might be causing the issue.
  
  
  Clear Browser Cache and Cookies:
  
  Open your browser settings.
  Find the option to clear browsing data (this may vary by browser).
  Select the options to clear cache and cookies.
  Make sure to clear data for the time range that includes the time you were trying to log in.
  
  
  
  Reopen the Browser: After clearing the cache and cookies, reopen the browser.
  
  
  Try Logging In Again: Navigate back to the SAP login page and attempt to log in again.
  
  
  Use Incognito/Private Mode: If the issue persists, try using the browser's incognito or private mode. This mode does not use cached data or cookies from previous sessions.
  
  
  Check Browser Extensions: Disable any browser extensions that might interfere with the login process, especially those related to security or privacy.
  
  
  Update Browser: Ensure that your browser is up to date, as older versions may have compatibility issues with SAP.
  
  
  Try a Different Browser: If the problem continues, try using a different web browser to see if the issue is browser-specific.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently updates its systems, and there may be relevant notes that address this issue.
  User Permissions: Ensure that the user account you are trying to log in with has the necessary permissions and is not locked or inactive.
  Network Issues: Sometimes, network issues can also cause login problems. Ensure that your network connection is stable.
  
  If the problem persists after trying these solutions, it may be necessary to contact your SAP system administrator or support team for further assistance. They may have additional insights or access to logs that can help diagnose the issue.