How To Fix ICCMP006 - RTOM is not returning a valid product ID for offer "&1"

ICCMP006 - Overview

• Message type: E = Error

• Message class: ICCMP - General Messages of IC WebClient Components

• Message number: 006

• Message text: RTOM is not returning a valid product ID for offer "&1"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICCMP006 - RTOM is not returning a valid product ID for offer "&1" ?

  The SAP error message ICCMP006 indicates that the Real-Time Offer Management (RTOM) system is not returning a valid product ID for a specific offer. This can occur in various scenarios, particularly in the context of SAP Convergent Charging or SAP Convergent Invoicing, where offers and products are managed.
  
  Cause:
  
  
  Configuration Issues: The RTOM might not be properly configured to recognize the offer in question. This could be due to missing or incorrect settings in the offer configuration.
  Data Integrity Issues: The offer might not be correctly linked to a product in the system, or the product might not exist in the database.
  System Integration Issues: There could be issues with the integration between the RTOM and other components of the SAP system, leading to communication failures.
  Versioning Issues: The offer might be using an outdated or incorrect version that is no longer valid in the system.
  Authorization Issues: The user or process attempting to access the