How To Fix ICC_TR499 - Could not determine amount in words

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_TR - Turkey

• Message number: 499

• Message text: Could not determine amount in words

What causes this issue?

The program could not determine what the amount is in words as an error
occurred when calling the function module.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_TR499 - Could not determine amount in words ?

  The SAP error message ICC_TR499, which states "Could not determine amount in words," typically occurs when the system is unable to convert a numeric amount into its corresponding textual representation. This is often required in financial documents, such as invoices or payment requests, where amounts need to be displayed in both numeric and word formats.
  Causes:
  
  Missing Configuration: The system may not have the necessary configuration to convert numbers to words for the specific currency or language being used.
  Language Settings: The language settings in the user profile or the document may not be properly configured, leading to issues in determining the correct text representation.
  Currency Issues: The currency used in the transaction may not be supported for conversion to words.
  Custom Code: If there are custom developments or enhancements in the system, they may interfere with the standard functionality.
  Data Issues: There may be issues with the data being processed, such as invalid or missing amounts.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the configuration for number-to-word conversion is set up correctly in the SAP system. This can typically be found in the customizing settings under Financial Accounting (FI) or related modules.
  Verify that the relevant language and currency settings are correctly configured.
  
  
  
  Review Language Settings:
  
  Check the user profile settings to ensure that the language is set correctly.
  Ensure that the document or transaction is being processed in a language that is supported for number-to-word conversion.
  
  
  
  Currency Support:
  
  Confirm that the currency being used is supported for conversion to words. If it is a custom currency, additional configuration may be required.
  
  
  
  Debug Custom Code:
  
  If there are any custom developments, review the code to ensure it does not interfere with the standard functionality. Debugging may be necessary to identify any issues.
  
  
  
  Data Validation:
  
  Validate the data being processed to ensure that amounts are correctly entered and formatted. Check for any null or invalid values.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring number-to-word conversion.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is impacting business processes.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICC_TR499 error message in SAP.