How To Fix ICC_TR401 - No matches found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_TR - Turkey

• Message number: 401

• Message text: No matches found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_TR401 - No matches found ?

  The SAP error message ICC_TR401 ("No matches found") typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system was unable to find any matching records for the criteria specified in the transaction or operation you are trying to perform.
  Causes:
  
  Incorrect Search Criteria: The parameters or filters you are using to search for records may be incorrect or too restrictive.
  Data Not Available: There may be no data available in the system that matches the criteria you have specified.
  Configuration Issues: There could be issues with the configuration of the charging or invoicing processes that prevent the system from finding the relevant data.
  Authorization Issues: The user may not have the necessary authorizations to view the data, leading to no matches being found.
  Data Synchronization Issues: If the data has not been properly synchronized or updated, it may lead to this error.
  
  Solutions:
  
  Review Search Criteria: Double-check the parameters you are using for the search. Ensure that they are correct and not overly restrictive.
  Check Data Availability: Verify that the data you are looking for actually exists in the system. You may need to run reports or queries to confirm this.
  Configuration Review: Review the configuration settings in SAP CC or CI to ensure that everything is set up correctly. This may involve checking the charging models, pricing conditions, or invoicing rules.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. You may need to consult with your SAP security team to verify this.
  Data Synchronization: If you suspect data synchronization issues, check the relevant background jobs or processes that update the data in the system. Ensure that they have run successfully.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC or CI that may help you troubleshoot or gather more information about the data.
  Documentation: Refer to the official SAP documentation for Convergent Charging or Invoicing for detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.