How To Fix ICC_TR125 - Customer &1 invalid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICC_TR - Turkey

  • Message number: 125

  • Message text: Customer &1 invalid

  • Show details Hide details
  • What causes this issue?

    Table KNB1 does not contain any entries for this customer.

    How to fix this error?

    Change your entries or change the customer master data.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICC_TR125 - Customer &1 invalid ?

    The SAP error message ICC_TR125, which states "Customer &1 invalid," typically indicates that the system is unable to recognize or validate the customer number specified in the transaction. This error can occur in various contexts, such as during the creation of a transaction, posting, or when trying to access customer-related data.

    Causes:

    1. Invalid Customer Number: The customer number entered does not exist in the system.
    2. Customer Status: The customer may be marked as inactive or blocked in the system.
    3. Data Synchronization Issues: If the customer data is not synchronized properly between different modules or systems, it may lead to this error.
    4. Authorization Issues: The user may not have the necessary permissions to access the customer data.
    5. Incorrect Company Code: The customer may not be valid for the company code being used in the transaction.

    Solutions:

    1. Verify Customer Number: Check if the customer number entered is correct. You can do this by searching for the customer in the customer master data (transaction code XD03 for display).
    2. Check Customer Status: Ensure that the customer is active and not blocked. You can check this in the customer master data.
    3. Review Company Code: Make sure that the customer is assigned to the correct company code that you are working with.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the customer data. This can be checked with your SAP security team.
    5. Data Synchronization: If the issue is related to data synchronization, you may need to run relevant reports or programs to synchronize the data across different modules.
    6. Consult Documentation: Refer to SAP documentation or help files for additional context on the error message and any specific configurations that may be required.

    Related Information:

    • Transaction Codes:
      • XD03 - Display Customer
      • XD02 - Change Customer
      • XD01 - Create Customer
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the ICC_TR125 error and implement the appropriate solution.

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