How To Fix ICC_NL026 - Status update failed. Please repeat step.

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_NL - Country specific messages for the Netherlands

• Message number: 026

• Message text: Status update failed. Please repeat step.

What causes this issue?

n the selection screen of this report some status lights (traffic
lights) are shown.
After each step of the migration procedure these status lights are
modified; in this case, the update of the status of the lights in the
database failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please proceed with the next step of the migration tool.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_NL026 - Status update failed. Please repeat step. ?

  The SAP error message ICC_NL026: Status update failed. Please repeat step. typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar applications where status updates are being processed. This error indicates that the system encountered an issue while trying to update the status of a transaction or process.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the transaction that is being processed.
  System Configuration: Incorrect configuration settings in the SAP system can lead to failures in status updates.
  Concurrency Issues: If multiple processes are trying to update the same status simultaneously, it can lead to conflicts.
  Authorization Problems: The user may not have the necessary permissions to perform the status update.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Data Integrity: Review the data associated with the transaction to ensure that all required fields are filled and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings in SAP CC or the relevant module to ensure they are set up correctly.
  Retry the Operation: Sometimes, simply retrying the operation after a short wait can resolve transient issues.
  Check User Authorizations: Ensure that the user performing the action has the necessary permissions to update the status.
  Monitor System Performance: Check for any performance issues or errors in the system logs that might indicate underlying problems.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that might address this specific error message.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and context around the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific module you are working with, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.