How To Fix ICC_CN886 - Could not create reference number

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CN - Nachrichten zum Druck vornumerierter SD-Belege

• Message number: 886

• Message text: Could not create reference number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CN886 - Could not create reference number ?

  The SAP error message ICC_CN886, which states "Could not create reference number," typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Configuration Issues: There may be a misconfiguration in the charging or billing setup that prevents the system from generating a reference number.
  Database Constraints: The database may have constraints or issues that prevent the creation of new entries, such as primary key violations or unique constraints.
  System Performance: If the system is under heavy load or experiencing performance issues, it may fail to generate reference numbers in a timely manner.
  Missing Parameters: Required parameters or settings for generating reference numbers may be missing or incorrectly set in the configuration.
  Software Bugs: There could be bugs in the version of SAP CC you are using that affect the reference number generation process.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in SAP CC related to reference number generation. Ensure that all necessary parameters are correctly set.
  Database Check: Verify the database for any integrity issues or constraints that might be causing the error. Check for any locks or performance issues in the database.
  System Monitoring: Monitor system performance and load. If the system is under heavy load, consider optimizing performance or scaling resources.
  Review Logs: Check the application logs for any additional error messages or warnings that could provide more context about the issue.
  Update Software: If you suspect a bug, check for any available patches or updates for your version of SAP CC that might address this issue.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for specific guidance and troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to ICC_CN886 for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP Convergent Charging documentation for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the ICC_CN886 error and implement a suitable solution.