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Message type: E = Error
Message class: ICC_CL - Messages (Chile)
Message number: 542
Message text: Error printing certificate &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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ICC_CL542
- Error printing certificate &1 ?The SAP error message ICC_CL542, which states "Error printing certificate &1," typically occurs in the context of printing certificates or documents in SAP systems. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
Possible Causes:
- Incorrect Printer Configuration: The printer settings in SAP may not be correctly configured, leading to issues when trying to print certificates.
- Missing or Incorrect Output Device: The output device specified for printing may not exist or may not be correctly set up in the SAP system.
- Authorization Issues: The user may not have the necessary authorizations to print the certificate.
- Network Issues: There may be network connectivity problems between the SAP system and the printer.
- Document Format Issues: The format of the document being printed may not be compatible with the printer or the output device settings.
- SAP Script or Smart Forms Issues: If the certificate is generated using SAPscript or Smart Forms, there may be issues with the form design or the data being passed to it.
Solutions:
Check Printer Configuration:
- Go to transaction SPAD (Spool Administration) and verify the configuration of the printer.
- Ensure that the printer is active and correctly configured.
Verify Output Device:
- Check the output device settings in the transaction where the certificate is being printed.
- Ensure that the correct output device is selected.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 or by consulting with your security team.
Test Network Connectivity:
- Ensure that the SAP system can communicate with the printer. You can perform a test print from the SAP system to verify connectivity.
Review Document Format:
- Check the format of the document being printed. Ensure that it is compatible with the printer and that the correct output format is selected.
Debug SAPscript or Smart Forms:
- If the issue is related to the form design, review the SAPscript or Smart Forms for any errors or issues in the layout or data binding.
Check Spool Requests:
- Go to transaction SP01 to check the spool requests and see if there are any error messages or logs that provide more details about the issue.
Consult SAP Notes:
- Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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