How To Fix ICC_CL455 - Documents removed from certificates

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CL - Messages (Chile)

• Message number: 455

• Message text: Documents removed from certificates

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CL455 - Documents removed from certificates ?

  The SAP error message ICC_CL455, which states "Documents removed from certificates," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that certain documents associated with a certificate have been removed or are no longer available, which can disrupt processes that rely on those documents.
  Cause:
  
  Document Deletion: The most common cause is that the documents linked to a specific certificate have been deleted or are no longer accessible in the system.
  Data Consistency Issues: There may be inconsistencies in the database, such as orphaned records or issues during data migration or updates.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to this error, especially if the system is not set up to handle document management properly.
  Authorization Issues: Users may not have the necessary permissions to access the documents, leading to the perception that they have been removed.
  
  Solution:
  
  Check Document Status: Verify the status of the documents associated with the certificate. Ensure that they exist and are not deleted.
  Data Consistency Check: Run consistency checks in the SAP system to identify and resolve any inconsistencies in the database.
  Review Configuration: Check the configuration settings related to document management and certificates in SAP. Ensure that they are set up correctly.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the documents.
  Recreate Documents: If documents have been deleted and are essential for the process, consider recreating them if possible.
  Consult SAP Notes: Look for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging or Convergent Invoicing for detailed information on document management and certificates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ICC_CL455 error in your SAP system.