How To Fix ICC_CL400 - Could not find certificate &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CL - Messages (Chile)

• Message number: 400

• Message text: Could not find certificate &1

What causes this issue?

The system could not find certificate &v1& in company code &v2& for
fiscal year &v3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid certificate number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CL400 - Could not find certificate &1 ?

  The SAP error message ICC_CL400 ("Could not find certificate &1") typically occurs in the context of SAP's integration with secure communication protocols, such as SSL/TLS, where a required digital certificate is missing or cannot be located.
  Cause:
  
  Missing Certificate: The specified certificate (indicated by &1) is not present in the certificate store or the location where SAP expects to find it.
  Incorrect Configuration: The system may be misconfigured, pointing to the wrong location for the certificate or using an incorrect alias.
  Expired Certificate: The certificate may exist but could be expired or invalid.
  Access Issues: There may be permission issues preventing SAP from accessing the certificate store or the specific certificate.
  Transport Layer Security (TLS) Settings: If the system is set to use a specific TLS version, and the certificate does not support it, this error may occur.
  
  Solution:
  
  
  Check Certificate Store: Verify that the certificate exists in the appropriate certificate store (e.g., STRUST transaction in SAP).
  
  Go to transaction STRUST and check the SSL client/server SSL settings.
  Ensure that the certificate is imported correctly and is valid.
  
  
  
  Import the Certificate: If the certificate is missing, you may need to import it.
  
  Obtain the required certificate from the certificate authority (CA) or the relevant source.
  Use transaction STRUST to import the certificate into the appropriate trust store.
  
  
  
  Verify Configuration: Check the configuration settings in the relevant profiles or transaction codes (like RZ10 for instance profiles) to ensure that the paths and aliases are correct.
  
  
  Check Expiry: If the certificate exists but is expired, you will need to renew it and import the new version.
  
  
  Permissions: Ensure that the SAP system has the necessary permissions to access the certificate store and the specific certificate.
  
  
  Restart Services: After making changes, restart the relevant services or the entire SAP system to ensure that the changes take effect.
  
  
  Related Information:
  
  Transaction STRUST: This transaction is used to manage SSL certificates in SAP. You can view, import, and delete certificates here.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Documentation: Review SAP documentation on SSL/TLS configuration for your specific version of SAP, as the steps may vary slightly depending on the version and setup.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed logs and the context in which the error occurs.