How To Fix ICC_CL122 - Could not open page &1 in form &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CL - Messages (Chile)

• Message number: 122

• Message text: Could not open page &1 in form &2

What causes this issue?

An error occurred while opening page &V1& in form &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that the form is correct and has been activated.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CL122 - Could not open page &1 in form &2 ?

  The SAP error message ICC_CL122, which states "Could not open page &1 in form &2," typically occurs in the context of SAP Interactive Forms by Adobe. This error indicates that the system is unable to access or render a specific page in a specified form. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Form Configuration Issues: The form may not be properly configured or may have been changed without updating the associated settings in SAP.
  Missing or Incorrect Form: The specified form may not exist in the system, or the page number referenced may be incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the form or its components.
  Technical Issues: There may be underlying technical issues, such as problems with the Adobe Document Services (ADS) or the rendering engine.
  Version Compatibility: The version of the Adobe software being used may not be compatible with the form or the SAP system.
  
  Solutions:
  
  
  Check Form Configuration:
  
  Verify that the form is correctly configured in the SAP system. Check the form's settings in transaction SFP (Form Builder) to ensure that all pages are defined correctly.
  
  
  
  Validate Form Existence:
  
  Ensure that the form specified in the error message exists in the system. You can check this in transaction SFP or by using the relevant form name in the system.
  
  
  
  Review Page Number:
  
  Confirm that the page number referenced in the error message is valid and exists in the form. If the form has been modified, ensure that the page numbers are updated accordingly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the form. This may involve checking roles and permissions in the SAP system.
  
  
  
  Test Adobe Document Services (ADS):
  
  Check the status of the Adobe Document Services. Ensure that it is running correctly and that there are no connectivity issues between SAP and ADS.
  
  
  
  Update or Reinstall Adobe Software:
  
  If the issue is related to the Adobe software, consider updating or reinstalling it to ensure compatibility with the SAP system.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify the exact point of failure.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SFP (Form Builder) - To manage and configure forms.
  SOST (SAPconnect Send Requests) - To check the status of sent forms.
  
  
  
  SAP Documentation: 
  
  Refer to the official SAP documentation for Interactive Forms by Adobe for detailed guidance on form creation and troubleshooting.
  
  
  
  SAP Community: 
  
  Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.