How To Fix ICC-SA002 - No matches found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC-SA - International Functions (Venezuela, Colombia, Etc.)

• Message number: 002

• Message text: No matches found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC-SA002 - No matches found ?

  The SAP error message ICC-SA002 "No matches found" typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar applications when a search or query does not return any results. This can happen for various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  Incorrect Search Criteria: The parameters or filters used in the search may not match any existing records in the database.
  Data Not Loaded: The relevant data may not have been loaded into the system, or the data might be in a different state than expected.
  Authorization Issues: The user may not have the necessary permissions to view the data, leading to no matches being displayed.
  System Configuration: There may be configuration issues in the SAP system that prevent the correct data from being retrieved.
  Database Issues: There could be underlying database issues, such as connectivity problems or data corruption.
  
  Solutions:
  
  Verify Search Criteria: Double-check the search parameters you are using. Ensure that they are correct and that you are searching for the right data.
  Check Data Availability: Confirm that the data you are trying to access has been properly loaded into the system. You may need to run data import processes if necessary.
  Review User Permissions: Ensure that the user has the appropriate authorizations to access the data. You may need to consult with your SAP security team to verify this.
  System Configuration Review: Check the configuration settings in SAP CC or the relevant module to ensure everything is set up correctly.
  Database Health Check: If you suspect database issues, perform a health check on the database. This may involve checking logs, running diagnostics, or consulting with your database administrator.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the module you are working with, as it may provide insights into common issues and their resolutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.