How To Fix ICC-FI115 - Master data for customer &2 in company code &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC-FI - Dunning (Sweden)

• Message number: 115

• Message text: Master data for customer &2 in company code &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC-FI115 - Master data for customer &2 in company code &1 does not exist ?

  The SAP error message ICC-FI115 indicates that the system cannot find the master data for a customer in a specific company code. This typically occurs when you attempt to perform a transaction that requires customer master data, but the data has not been created or is not properly configured for the specified company code.
  Cause:
  
  Missing Customer Master Data: The customer master data for the specified customer and company code has not been created.
  Incorrect Company Code: The company code specified in the transaction does not match the company code for which the customer master data exists.
  Data Deletion: The customer master data may have been deleted or marked for deletion.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer master data.
  
  Solution:
  
  
  Create Customer Master Data:
  
  Navigate to the transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Enter the required details, including the company code and customer information, and save the record.
  
  
  
  Check Existing Data:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) to check if the customer master data exists for the specified company code.
  If the data exists but is not visible, check for any deletion flags or status.
  
  
  
  Verify Company Code:
  
  Ensure that the correct company code is being used in the transaction. If necessary, switch to the correct company code.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer master data. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your SAP support team or IT department to investigate further. They can check for any underlying issues in the system or data integrity.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Financial)
  FD02: Change Customer (Financial)
  FD03: Display Customer (Financial)
  
  
  
  Master Data Maintenance: Regular maintenance of customer master data is essential to ensure that all necessary records are created and updated as needed.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data management.
  
  
  By following these steps, you should be able to resolve the ICC-FI115 error and ensure that the necessary customer master data is available for your transactions.