How To Fix ICC-FI013 - Alternative dunning recipient is a onetime account

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC-FI - Dunning (Sweden)

• Message number: 013

• Message text: Alternative dunning recipient is a onetime account

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC-FI013 - Alternative dunning recipient is a onetime account ?

  The SAP error message ICC-FI013 indicates that the alternative dunning recipient is set as a one-time account. This typically occurs in the context of dunning processes, where the system is trying to send dunning notices to a recipient that is not a standard customer account but rather a one-time account, which is not suitable for dunning purposes.
  Cause:
  
  One-Time Account: The alternative dunning recipient is defined as a one-time account in the system. One-time accounts are typically used for transactions that do not require a permanent customer record.
  Dunning Configuration: The dunning process in SAP requires a valid customer account to send dunning notices. One-time accounts do not have the necessary attributes to be used in this context.
  
  Solution:
  
  
  Change the Dunning Recipient: 
  
  If possible, change the alternative dunning recipient to a standard customer account that is eligible for dunning.
  Navigate to the customer master data and ensure that the dunning recipient is a valid customer account.
  
  
  
  Review Dunning Settings:
  
  Check the dunning configuration settings in your SAP system to ensure that the dunning process is set up correctly for the types of accounts you are using.
  You may need to adjust the dunning procedure to accommodate the specific needs of your organization.
  
  
  
  Use a Different Account:
  
  If the transaction must be processed with a one-time account, consider using a different approach for handling dunning, such as manually notifying the customer or using a different account type that is eligible for dunning.
  
  
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments. It is essential to have valid customer accounts for this process.
  Customer Master Data: Familiarize yourself with how customer master data is structured in SAP, including the differences between one-time accounts and standard customer accounts.
  SAP Documentation: Refer to SAP Help documentation for detailed information on dunning processes and configurations, which can provide insights into best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.