How To Fix ICA02002 - Getting the next available document number failed (error code = &1).

SAP Error Message - Details

• Message type: E = Error

• Message class: ICA02 - ICA Matching Engine Message Class

• Message number: 002

• Message text: Getting the next available document number failed (error code = &1).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICA02002 - Getting the next available document number failed (error code = &1). ?

  The SAP error message ICA02002, which states "Getting the next available document number failed (error code = &1)," typically indicates an issue with the number range object in SAP. This error can occur in various modules, such as Financial Accounting (FI), Sales and Distribution (SD), or others that utilize document numbering.
  Causes:
  
  Number Range Exhaustion: The number range for the document type you are trying to create has been exhausted. This means that all available numbers in the defined range have been used up.
  Number Range Configuration: The number range may not be properly configured or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or use the number range.
  System Errors: There could be a temporary system error or inconsistency in the database that is preventing the retrieval of the next document number.
  
  Solutions:
  
  
  Check Number Range Status:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the relevant number range object and check the status. Ensure that the number range is not exhausted.
  If it is exhausted, you may need to extend the number range or create a new one.
  
  
  
  Adjust Number Range:
  
  If the number range is exhausted, you can extend it by going to transaction code SNRO and selecting the appropriate number range object.
  You can also create a new number range if necessary.
  
  
  
  Check Configuration:
  
  Ensure that the number range is correctly configured in the relevant customizing settings (e.g., for document types in FI or SD).
  Use transaction codes like OBAR (for FI) or VOTXN (for SD) to check the configuration.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access and use the number range. This can be checked in transaction code SU53 after the error occurs.
  
  
  
  System Check:
  
  If the issue persists, check for any system errors or inconsistencies. You may need to consult with your SAP Basis team to perform a system check or restart services if necessary.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: SNRO (Number Range Objects), OBAR (Number Ranges for Document Types in FI), VOTXN (Number Ranges for Document Types in SD).
  SAP Documentation: Refer to SAP Help documentation for detailed information on number range management and configuration.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICA02002 error message in SAP.