How To Fix /IBX/PE_PROC_SRV030 - Work process information could not be determined (SY-SUBRC &1 )

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBX/PE_PROC_SRV -

• Message number: 030

• Message text: Work process information could not be determined (SY-SUBRC &1 )

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBX/PE_PROC_SRV030 - Work process information could not be determined (SY-SUBRC &1 ) ?

  The SAP error message /IBX/PE_PROC_SRV030 Work process information could not be determined (SY-SUBRC &1) typically indicates that the system is unable to retrieve information about a work process. This can occur for various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Work Process Not Available: The work process you are trying to access may not be available or may have crashed.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the work process from being identified correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the work process information.
  System Load: High system load or performance issues may prevent the retrieval of work process information.
  Kernel or Patch Issues: There may be bugs or issues in the SAP kernel or specific patches that affect work process management.
  
  Solutions:
  
  Check Work Process Status: Use transaction SM50 to check the status of work processes. Ensure that the work processes are running and not in a terminated state.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  Check Authorizations: Ensure that the user has the necessary authorizations to access work process information. You may need to consult with your security team.
  Restart Work Processes: If a specific work process is not responding, you may need to restart it. This can be done through transaction SM50 or by restarting the SAP instance.
  System Performance: Monitor system performance using transaction ST03N or ST06 to identify any bottlenecks or high resource usage that could be affecting work process availability.
  Kernel and Patch Updates: Ensure that your SAP system is running the latest kernel and patches. If the issue persists, consider applying the latest support packages or patches.
  Contact SAP Support: If the issue cannot be resolved with the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM50: Monitor work processes.
  SM21: System log.
  ST03N: Workload analysis.
  ST06: Operating system monitoring.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to work process management and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.